Friday, September 5, 2014

Customer care or back covered no matter what

In the guise of transparency hospitals are pulling a quick one.  

Taking lessons from those which have got pulled up for transfusing infected blood, over charging patients et al...some big players are getting customers to sign up forms which read more or less like this - 

On blood transfusion - 
while the hospital has taken utmost care to provide uninfected blood for transfusion i realize that some some virus might have infected the blood being transfused to the patient.  such viruses are very difficult to trace even with the highest levels of examination and the best of safe guards....

On pay wards - 
As I am opting for a pay ward I understand that I might/will be charged higher rates for the medical facilities which I will avail during the period of my stay...

The presumed 'acceptance' is twisted in a manner that the hospital still comes out on the safe side should there be any problem.  I am not a legal expert but I wonder whether its even fair to get patients and/or their family members to sign such documents.

It smacks of 'i want my back covered no matter what'



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