Sunday, January 11, 2015

Medicare is not about care

A year ago we went to what is supposedly a reputed dental clinic in Coimbatore.  The people who own this also own eye clinics.  All we wanted back then was for a tooth to be pulled, nothing else.

The sweet talking, sales savvy doctor talked us into a root canal and related treatment which would ensure the tooth would not have to be pulled.  Believing what we thought then was a well meaning ethical medical practitioner we went ahead and got the procedure done.

With in six months the crown comes off, we get to the clinic, they very nonchalantly have one of the consultants/doctors just put it right back.

Another six months later to this there is pain in the gum, a sort of boil there as well.  We go back to the reputed dental clinic.  We are told an infection has set in; looks like this happens in cases where the crown has not been set on the tooth properly...who knew!!!

Another procedure is done to save the tooth.  This time we are told that this procedure is the best approach but we will have to wait and see what happens.

One to two months later the gum starts to hurt again, we go back and the tooth gets pulled.  Not only did we lose the tooth, we lost a good amount of money and suffered a lot of pain.

What needed to be done got done finally but meanwhile the clinic is lot more richer just in the span of a year or so.  No wonder this group's clinics are mushrooming everywhere.  They are taking from patients and ensuring we remain their fund raisers.  Fantastic business model.  I am sure we were not the only ones to be taken for a ride.

By sharing our experience people will likely be more aware of what might happen.  Please do not get carried away by advertisements, put on humbleness and pretentious customer care.