My pick for worst e-mail and telephone support

Beyond doubt this goes to Royal Sundaram Insurance. Their online insurance payment works like a charm. I got my car insurance done in no time and received an e-document for it, everything good so far. Days after the promised time for the hard copy I receive the insurance document with my name spelled incorrectly. I tried number of times to get the right person over phone, wrote to their e-mail support, no use. Totally frustrating. Please stay away from this one another Sundaram company which is a major pain in the wrong place.